Effective Date: 12/18/2024

At SkinScalp Clinic, we prioritize your privacy and are committed to safeguarding the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, book appointments, or interact with us in any other way.

By using our website and services, you agree to the terms of this Privacy Policy. If you have any questions or concerns, feel free to contact us.

1. Information We Collect

We collect personal information in the following ways:

  • Personal Information: When you book an appointment or contact us, we may collect your name, email address, phone number, and any other details you provide.
  • Health Information: In some cases, you may provide information related to your health for treatment purposes. This information will be kept confidential and used solely for medical treatment.
  • Usage Data: We may collect data on how you interact with our website, such as IP address, browser type, device information, and pages visited. This data helps us improve our website’s functionality and your user experience.

2. How We Use Your Information

The information we collect is used for the following purposes:

  • To provide medical consultations and treatments
  • To respond to your inquiries and provide customer support
  • To process your appointment bookings and send you related notifications
  • To send marketing communications (with your consent) about our services and promotions
  • To improve our website and services based on your usage patterns

3. How We Protect Your Information

We implement a variety of security measures to ensure the protection of your personal information. These include:

  • Encryption of sensitive data
  • Secure servers and firewalls to protect against unauthorized access
  • Restricted access to personal data for authorized personnel only

4. Sharing of Information

We do not share your personal information with third parties, except in the following cases:

  • With Your Consent: We may share your information with third-party providers if you give us explicit consent.
  • Legal Compliance: If required by law or to protect our rights, we may disclose your information to comply with legal obligations or resolve disputes.

5. Cookies

We use cookies to enhance your experience on our website. Cookies are small files stored on your device that help us analyze web traffic and personalize your browsing experience. You can disable cookies through your browser settings, but this may affect your ability to use certain features of the website.

6. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies before providing any personal information.

7. Your Rights

You have the right to:

  • Access: Request a copy of your personal information held by us.
  • Update or Correct: Request corrections or updates to your personal information.
  • Delete: Request the deletion of your personal information, subject to any legal requirements.
  • Opt-out of Marketing Communications: You can opt-out of receiving promotional emails or messages at any time.

To exercise your rights, please contact us using the contact details provided below.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

9. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us:

SkinScalp Clinic
Kurla West, LBS Road, Manav Drishti Building, Shop No. 02,
Opposite Kurla Court, Mumbai-400070
Contact No: +91 8591105394
Email: [email protected]

By using our services, you agree to this Privacy Policy.